Chief Innovation Officer
San Diego, CA
Boasting impressive credentials, Whissel Realty has been named the #1 team in San Diego County three years in a row by The Wall Street Journal, Trulia and Zillow. Kyle explains that one of the primary reasons his team has retained the top spot for three years running is their innovative use of technology. Beyond that, the focus of his team isn’t the same as most agents who simply want to get their listings sold. Whissel Realty focuses on selling listings for the highest price in the shortest time, while minimizing stress levels throughout the process.
What were some of your challenges with open houses prior to implementing Spacio as your digital solution?
We used a competing solution that was good for getting people signed in via tablet, but it didn’t do anything to get them into our database. Spacio’s ability to automatically import leads into our database as soon as people sign up is crucial! It ensures that our follow up campaigns get assigned to every lead we meet, so nobody slips through the cracks.
What were the objectives in going paperless?
When we used paper sign-in sheets, half the time we couldn’t read the names on the sheets. Going paperless has greatly improved the number of valid leads we put into our database.
Why did you choose Spacio over other solutions?
Because Spacio allows us to automatically import leads into our database and send automated follow ups to visitors based on the time they signed in!
What are some of the key benefits after implementation?
We’re ensuring every visitor gets into our database and assigned to the appropriate follow up campaign. This is greatly increasing the number of transactions we get from our open houses.
What other digital solutions do you swear by to optimize your brokerage, open houses, and customer relations?
We are huge fans of BoomTown for our database/CRM, Vyral Marketing for our long-term follow up via video emails, and phones systems like Agent Legend and Call Action to ensure our follow up campaigns are executed in a timely fashion.